Your Feedback

MyBus

Tell us what you think.

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Based on today's journey

Date:

Time:

Route number:

I caught the bus at:

Did your bus arrive on time? Yes No 

Did your bus arrive at your destination on time? Yes No 

Was a car available for your journey? Yes No 

Your Details

Title: Please Select...MrMissMrsMs

First Name: *

Surname: *

Address Line 1:

Address Line 2:

Town:

County:

Postcode:

Email:

How satisfied are you with the following aspects of our service?

Was the driver helpful, friendly and polite? Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

Was the interior of the bus clean and tidy? Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

Was the temperature comfortable inside the bus? Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

Was the ride comfortable? Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

I normally find Yellow Buses (YB):

Reliable, the buses always turn up: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

Punctual, the buses always run to the timetable: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

Frequent enough for my travel needs: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

My local bus stop is convenient for me: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

They get me quickly to where I want to go: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

I can get wherever I need to go locally by bus: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

The timetable is clear and suitable for my travel needs: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

The information at my bus stop is clear and suits my travel needs: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

The range of tickets and cards suit my needs: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

Travelling with YB offers good value for money: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

I feel safe and secure when traveling by bus: Please Select...Very satisfiedNot satisfiedSatisfiedDidn't notice

Other comments

Where would the ideal place for your bus to stop in the center of Bournemouth:

Compared to 12 months ago, do you think YB services are: Please Select...Better nowNew userWorse nowAbout the same

If there was one thing that could improve my travelling experience it would be: Please Select...Quicker journey timesMore frequent daytime servicesEarlier morning servicesMore frequent evening servicesMore Sunday servicesBetter value for money faresImproved punctuality/reliabilityCleaner and tidier vehiclesBetter info about servicesDrivers who are more helpful and politeEasier to understand services/faresEnhanced personal safety and securityEasier ways to purchase my travel

Where do you look for information when you travel by bus? Please tick all that apply:  At the bus stop In the timetable On the internet

Other:

Your views

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