My Bus

What do you think

Tell us what you think. Fill in our questionnaire and have the chance to win a £20 voucher monthly prize.

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Based on today’s journey

Date:

Time:

Route number:

I caught the bus at:

Did your bus arrive on time? Yes No

Did your bus arrive at your destination on time? Yes No

Was a car available for your journey? Yes No

Your Details

Title:

First Name:*

Surname:*

Address Line 1:

Address Line 2:

Town:

County:

Postcode:

Email:

How satisfied are you with the following aspects of our service

Was the driver helpful, friendly and polite?

Was the interior of the bus clean and tidy?

Was the temperature comfortable inside the bus?

Was the ride comfortable?

I normally find Transdev Yellow Buses (TYB):

Reliable, the buses always turn up:

Punctual, the buses always run to the timetable:

Frequent enough for my travel needs:

My local bus stop is convenient for me:

They get me quickly to where I want to go:

I can get wherever I need to go locally by bus:

The timetable is clear and suitable for my travel needs:

The information at my stop is clear and suits my travel needs:

The range of tickets and cards suit my needs:

Travelling with TYB offers good value for money:

I feel safe and secure when travelling by bus:

Other comments

Where would the ideal place for your bus to stop in the centre of Bournemouth?

Compared to 12 months ago, do you think TYB services are:

If there was one thing that could improve my travelling experience it would be:

Where do you look for information when you travel by bus? Please tick all that apply:
At the bus stop
In the timetable
On the internet

Other:

Your views

Other comments:

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