Accessibility to public transport

Transdev Yellow Buses (TYB) recognises that accessibility to bus services and information about our services is very important to all passengers and that our passengers have different needs and preferences.

TYB is committed to improving accessibility for passengers, in partnership with local and national agencies, across all of our business, ranging from continued purchases of new low floor buses, to stop improvements and continuing to develop timetables and information in alternative formats.

This section of the TYB website focuses on all the different aspects of accessibility (not just physical access) and aims to keep you informed of the work we have done, what we are doing, and what we plan to do, to make our services more accessible.

If you have any comments about accessibility, please contact our Travel Centre by:-

  • e-mail: comments@yellowbuses.co.uk
  • telephone: 01202 63 60 00
  • or by writing to
    Yellow Buses Head Office
    Yeoman's Way
    Bournemouth
    BH8 0BQ

For further information on bus accessibility please visit the 'Disabled Persons Transport Advisory Committee' (DPTAC) website at: www.dptac.gov.uk (link to external website).

Ricability, a national research charity dedicated to providing independent information to disabled and older consumers has produced an accessibility guide "Wheels within wheels - a guide to using a wheelchair on public transport 2005" funded by the Department for Transport. For a copy of this guide, please visit their website at: www.ricability.org.uk (link to external website).