Facebook users get chance to quiz YB managers direct

FACEBOOK users are to get the chance to directly quiz three senior managers from Yellow Buses.

The current Shire Operator of the Year is to use the social media site for a live online surgery from 2pm to 4pm on Thursday February 10.

Occupying the hotseat will be Marc West, Planning & Schedules Manager; Mark Keighley, Business Development Manager and Jenni Wilkinson, Head of Marketing.

Yellow Buses has 1,300 registered ‘fans’ on its Facebook page. If the online surgery is successful, the company says it may organise similar initiatives in the future.

Jenni said: “Increasingly we find Facebook an excellent way of communicating directly with our customers, from news about promotions to the latest travel updates.

“This is a further extension of our Facebook activities, allowing even greater interaction with customers. We believe we’re one of the first bus companies in the country to trial this so it should be a very interesting exercise.”

Facebook users are invited to send in their questions in advance via the site or post live on the day.