YELLOW Buses is warning passengers to expect the worst when a heavily-used bridge on the outskirts of Bournemouth is closed by the county council.
Ensbury Bridge on the A347 New Road between Northbourne and Parley will be shut on March 2 for three weeks.
A diversion will be put in place but traffic is likely to be badly congested on the road and in neighbouring areas.
Yellow Buses is asking passengers to let them know how they use the services that might be affected so they can prepare as best they can.
The company has handed out questionnaires on the service and put a version on its website, wwww.bybus.co.uk, to gather feedback. The questionnaire can be found here
Jenni Wilkinson, Head of Marketing, said: “This work will directly affect the 4c service but there will be a serious impact on other roads. Many passengers we have spoken to weren’t even aware of the road closure.
“For us the road between Northbourne roundabout and Parley Cross will be unusable because there will be no places to stop or turn.
“The diversions will take all road traffic through Longham or to the airport and there will be lots of congestion especially at peak times.
“The delays and inconvenience are out of our hands. We will take the feedback from our passengers and make all the changes possible so it is easier for them to travel.
“We have had meetings with senior officials at Dorset County Council, but unfortunately there are no natural or short diversions which is why we have put the questionnaire in place.
“We intend to keep a service operating, but these road closures are something we can’t help.”
Dorset County Council is carrying out the works as part of its programme of major maintenance of the county’s roads.
It said the closure would begin at 7am on March 2 and end on March 22 at 7pm.