Exciting Customer Service Assistant vacancy in our new Travel Shop – Saturdays

The Customer Services Centre in Bournemouth Square (opposite Boots) is being refurbished as a Travel Shop and will operate new hours from January 2018.

This has led to the following vacancy:

Customer Service Assistant

Saturdays 09:45 to 17:15, plus extra weekend hours for marketing promotions

This role involve looking after our Travel Shop at the weekend. This Saturday role will handle customer enquiries, promote the service and process travel applications.  There will also be the opportunity to get involved in marketing promotions that occur on a Saturday.  This role might be of particular interest to students who are studying for a business or marketing related degree and wish to get relevant experience. This could also lead to other work placements in our Marketing Department.



We are looking for the following:

✓ Excellent people skills, able to work in a busy environment and remain calm

✓ An excellent ambassador who will promote our products and services

✓ A positive attitude plus a friendly and helpful manner

✓ Calm under pressure

✓ Flexibility

✓ A good team worker

✓ A good telephone manner

✓ Comfortable with using computer systems

✓ Comfortable with IT systems and Excel spreadsheets (Customer Services Advisor)

✓ Reliability

✓ A willingness to take ownership

✓ A driving licence is preferred

✓ A good knowledge of the local and area would be useful though we will help you to quickly acquire this.

✓ Experience of a busy sales environment is preferred


We offer:

✓ Excellent benefits, including free bus travel

✓ A competitive rate of pay

✓ A friendly working environment

✓ A smart uniform

✓ A wide variety of work and projects


To view a job description for this role:

Customer Service Assistant – Download PDF


To apply:

Please send your application, which can be a CV or Application Form (please click here) and covering letter to Victoria Head, HR Assistant, [email protected].

If you have any queries about these vacancies that you wish to discuss over the phone, please call 01202 636014.

These vacancies need to be filled speedily so as soon as we have interviewed suitable candidates, we will make offers. There is therefore no closing date.