Glo Cards

I have a question not answered here, what can I do?

These are answers to some of the most commonly asked questions about Glo, Journey Planner and My Bus but if you can’t see yours, please don’t hesitate to contact Gareth on 01202636110 or email [email protected] if you have any further queries.

What do I need to get a Glo 17 card?

You can apply online using your valid CitizenCard number, if you don’t have a CitizenCard then you can apply in person at our Square office (in Bournemouth opposite Boots) with photographic proof of age, remember to bring a current passport sized photograph. Many schools and youth clubs have Glo 17 application forms locally, if yours […]

What happens if I lose my card?

If you lose your Glo card, we can track it through the details you gave when you applied for the card. Email us on [email protected] or call us on 01202 636028. Once we have received the information that your card has been lost or stolen (please include your full details and password), we can block […]

Can I top-up before my Glo card runs out?

Yes, and the time will run consecutively. So for instance, if you have bought 30 days travel and a week before the end you add another 30 days, you will have 37 days travel in your card. You can top your Glo Purse* up to a value of £50. * Glo Purse available to purchase […]

What is My Account?

My Account is a great way to keep your Glo card topped up for all your travelling needs. The idea is simple: All the period passes 10 Trip, Multi Days or Glo Purse* credit you would usually buy on a bus, you can now get online, which saves you time and hassle. Not got your […]