Using the Bus

1. Find where the bus goes and when…

It is easier than ever to get the information you need to catch your bus.

As well as using this timetable booklet you can view the bus services you need at all of our bus stops, browse our website where you will find our Journey Planner, call in for a warm welcome at our travel office in Bournemouth Square (opposite Boots), or you can even have the times of your next bus sent straight to your mobile phone.

If you are looking for independent advice on all Public Transport call Traveline on 0871 200 22 33. If you want to know where the closest stop to you is just look at the individual maps on the timetable page.

2. What kind of journey are you making?

We want to make sure that you get the best possible value when you travel with us. On our buses as well as adult and child single tickets, you can buy day tickets, which means you can use the whole Yellow Buses network all day to travel as much as you like. If you are out with your family we have a family group ticket, which allows 2 adults and up to 3 children to travel all day.

If you travel regularly, you can purchase a Glo smartcard which is the best value way to travel. These are available in 7, 30, 90 day and 10 trip varieties (adult and child versions available). Cards are available by applying online, from PayPoint outlets across the area or from the travel office in Bournemouth Square opposite Boots.

If you aren’t sure which ticket is best for you, or the closest place to buy it, email us and we will let you know.

3. At the bus stop

Our timetables list the times of every bus at your stop, including route maps with the main stops named. If you want help finding the bus stops closest to you email us.

As a bus approaches, look at the destination on the front. The bus will display the route number and destination, which is the last stop; it will usually show another major destination on the way as well. Core routes are normally operated by easy access, low floor buses making it easier for you to get on and off. Please clearly put out your hand so the driver knows you wish to board.

4. Tell the driver where you would like to go to, ask for a day ticket or place your Glo smartcard onto the target next to the ticket machine

The driver will then give you a ticket, or the machine will ‘beep’ and read your card. It helps our buses keep to time if you are able to use the right change, and of course keep your ticket for inspection whilst on the bus.

5. Find a seat and relax

Leave the driving to us and you’ll get a better view of the area than if you were travelling by car. There will be no parking worries and you can use your phone, read or listen to music safely too. When listening to music, please be aware of the comfort of all our passengers.

6. When you want to get off, press the bell

The ‘bus stopping’ sign will light up… but please stay seated until the bus comes to a complete stop.

We look forward to you travelling with us soon.