Why does it say I can’t top-up my card?

If you have been able to add a card to your account but can’t top that card up; try topping your Glo up on the bus or at our office in the Square, then check your account the next day.

If you are still not able to top-up your Glo card online contact our Customer Services Manager Gareth on 01202636110 or email [email protected] about requesting a replacement card.