YB collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.
The type of information we would collect is as follows:
- Name Address email and Phone Number
- Demographic information
- Information that you provide
- Information collated from surveys
- Complaints or queries about the network service or the website
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide. There will be an opt in section provided, should you change your consent, please email [email protected] with the word unsubscribe in the heading. You may rejoin our mailing list at any time.
The information gathered during the online ordering process is submitted over a secure encrypted connection (128-bit SSL)
Use of your information and your preferences
We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about YB products only. We may contact you by post, email, telephone or fax for these purposes.
If you do not want to receive commercial communications from us, please email [email protected] with the word unsubscribe in the heading. If you need to update and register new details please send an email to [email protected] including the word update in the header, and clearly showing both the details to be unsubscribed, and those to be added.
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
Disclosures of your information
We will never pass your personal data to anyone else outside of Yellow Buses, except as necessary to carry out our business, or as required by law or other legal process , or for any successors in title to our business.
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